Google’s Smart Thermostat Maker Halts Sales Over Possible Safety Concerns – (GOOGL)

Nest Labs, the maker of the internet-connected thermostats and fire detectors that Google (GOOGL) acquired recently for $3.2 billion, has stopped sales of its smoke alarms after finding a possible defect that could cause users to temporarily disable the alarm by accident.

Nest Labs CEO Tony Fadell said the company is fixing a problem with a feature called ‘Nest Wave’, which allows a user to switch off the device with a wave of the hand. Faddell, one of the creators of Apple iPod (AAPL), apologized in a letter posted on the company’s website for the problem, which was discovered during recent laboratory testing.

“We observed a unique combination of circumstances that caused us to question whether the Nest Wave….could be unintentionally activated. This could delay an alarm going off if there was a real fire,” Fadell said. “The fact that it could even potentially happen is extremely important to me and I want to address it immediately.”

Fadell is obviously worried, and rightly so, that people would unintentionally activate the Wave feature and find the alarm not working during a fire.

He also said that his company, which has offered a refund to customers who wanted to return their Nest Protect smoke alarm, has halted sales to ensure no customer buys the product which requires an immediate update.

Jasper - The Real Deal!

Undercurrent Trader

Be the first to comment

Leave a Reply

Your email address will not be published.


*

This site uses Akismet to reduce spam. Learn how your comment data is processed.